3 Ways Healthcare Can Be Better — Even After COVID-19

By AJ Hanna and Michael Grace  The COVID-19 pandemic has stressed all parts of the healthcare system. And while we are seeing the best of our caregivers and those serving in our communities, we are also seeing more clearly the long-standing barriers to efficient execution of healthcare. Many of these are not simple to fix. Will the American healthcare system take this opportunity to push for change once we have stabilized from the current crisis?   With more than 45 years of healthcare experience between the two of us — working for providers and payors, both in operations and IT — we have … Continue reading 3 Ways Healthcare Can Be Better — Even After COVID-19

Intelligent Automation

Intelligent automation is many things to many people. It is a term widely being used to include things like artificial intelligence, robotic process automation, machine learning, optical character recognition, and many other tools. Suddenly, vendors that we’ve historically used for one thing are now calling themselves intelligent automation vendors. Are they really?   One thing is for certain. Businesses across all types of industries are beginning to realize that intelligent automation tools are a key factor in reducing costs, improving customer service, becoming more agile, and reducing risk. These tools are no longer a competitive advantage but are quickly becoming … Continue reading Intelligent Automation

Why Did A Unicorn Choose RPI?

Unicorns are unique creatures and as such, finding a good match where a company really understands us, values us, accepts us and embraces us is pretty tough.  After my journey to create my own company, start a cool tech blog and begin a search for my forever home, I spent countless hours talking to all kinds of companies with all kinds of opportunities.  There is truly something out there for everyone, but I wanted a very unique opportunity.  I was searching for that needle in a haystack.   What I found was a lot of entry level positions, even more PM roles and lots … Continue reading Why Did A Unicorn Choose RPI?

Digital Transformation Has to Be Holistic in Approach

Consulting with companies across industries has led me to several conclusions.  First, everyone is trying to achieve digital transformation but few really understand what that really means. Secondly, almost everyone is doing it in a silo. Thirdly, there are similar and uncoordinated efforts to “transform” happening all across organizations.  Everyone has the desire, or necessity to transform buying into the hype that it will change their business or reduce costs, but most are doing it wrong.  They lack high enough executive sponsorship, they don’t understand across the organization what it is capable of, they lead with the tool vs the … Continue reading Digital Transformation Has to Be Holistic in Approach

What Makes A Unicorn?

Why go through all this effort to start a personal brand and label myself as a mythical creature? This is a bit of a long story. If you have seen me in person, my hair style is in a point in the front, and my kids call this my “unihorn”. I went with it and said, that is right, I am a magical creature. Hey with teenagers, if they think you are magical as a Dad, you have to run with it. It has been a running family label for many years. Recently as I have been meeting more folks … Continue reading What Makes A Unicorn?